Privacy Policy

Privacy Policy for Haridwar Sports Complex

Haridwar Sports Complex ("we," "us," or "our") is committed to protecting the privacy of our users ("user," "you," or "your"). This Privacy Policy outlines how we collect, use, and disclose personal information when you use our website and services, including any online payment processing through Stripe.

Information We Collect

  1. Personal Information: When you register for a gym membership or make a purchase, we may collect personal information such as your name, email address, phone number, address, and payment details. This information is necessary to process your membership or purchase.

  2. Payment Information: If you choose to make payments online through our website, we will collect payment information such as credit card details. We use Stripe, a third-party payment processor, to securely handle your payment information. Please refer to Stripe's Privacy Policy for more information on how they handle your data.

  3. Other Information: We may also collect non-personal information such as your IP address, browser type, device information, and usage data when you interact with our website.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To process and manage your gym membership or purchases.
  2. To communicate with you about your membership, purchases, and updates to our services.
  3. To improve our website, services, and customer experience.
  4. To prevent fraud and ensure the security of our website and services.
  5. To comply with legal obligations and enforce our terms and policies.
Information Sharing

We may share your personal information with third-party service providers who assist us in providing and improving our services. These service providers are contractually obligated to use your information only for the purpose of providing services to us and are required to maintain the confidentiality and security of your information.

We may also disclose your information in the following circumstances:

  1. To comply with legal requirements, such as responding to subpoenas, court orders, or legal process.
  2. To protect our rights, property, or safety, or the rights, property, or safety of others.
  3. In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
Refund Policy
  1. Refunds: We offer refunds for gym memberships or purchases made through our website within [number] days of the original purchase date. To request a refund, please contact us at [contact email or address]. Refunds will be issued to the original payment method used for the purchase.
2. How We Use Your Information
  1. Membership & Services– Your data is used to manage memberships, process payments, and provide personalized sports training or fitness programs.
  2. Communication– We may send emails, SMS, or app notifications about class schedules, promotions, and important updates.
  3. Security & Compliance– Personal information helps us prevent fraud, enforce terms, and comply with legal requirements.
  4. Marketing & Promotions– With your consent, we may use your information to inform you about special events, new classes, and membership benefits.
3. Data Sharing & Third Parties
  1. Service Providers– We may share limited information with payment processors, email services, or analytics providers to improve our offerings.
  2. Legal Compliance– If required by law, we may disclose information to regulatory authorities or law enforcement.
  3. Third-Party Integrations– If you choose to connect your account with third-party fitness apps, only necessary data will be shared.
  4. Strict Confidentiality– We do not sell or rent your personal data to advertisers or external companies.
4. How We Protect Your Information
  1. Encryption & Security– We implement advanced security measures, including SSL encryption and access control, to protect user data.
  2. Restricted Access– Only authorized personnel have access to sensitive information, and all employees follow strict confidentiality guidelines.
  3. Data Retention– Your information is stored securely and retained only as long as necessary for operational and legal purposes.
5. Your Rights & Choices
  1. Access & Correction– You may request a copy of your data or update incorrect personal details at any time.
  2. Opt-Out & Preferences– You can unsubscribe from marketing emails or adjust notification settings in your account.
  3. Data Deletion– If you wish to delete your account or request data removal, please contact our support team.
  4. Cookies Control– You can manage cookie settings via your browser to limit tracking technologies.
6. Policy Updates & Contact
  1. Changes to Policy– We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notifications.
  2. Contact Us– For any privacy-related concerns, please reach out to our support team at.info@haridwarsportscomplex.in
Your Choices
  1. Opt-out: You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or services.
  2. Communication Preferences: You can choose to opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in the emails.
Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email or address].